We aim to despatch your goods the same day if ordered before 14.00pm. However, in busy periods (Mondays, Lead up to Christmas) the despatch may take up to 48hrs.

There are some post codes that we are unable to offer a 24hr delivery service to:

AB - Aberdeen, BT - Belfast, GY - Guernsey, FK - Falkirk, HS - Isle Of Lewis, IM - Isle Of Man, IV - Inverness, JE - Jersey, KY - Kirkcaldy, KW - Orkney Isles, PH - Inverness, PA - Renfrewshire, TR21-25 - Isles of Scilly, ZE - Shetland. 

Courier services to these postcodes will take an additional 1-2 working days.

Couriers we use to deliver your goods are Royal Mail, and UPS.

All orders must be placed before 14.00pm for next day delivery. 

Orders placed using the Next Day delivery option on Friday, Saturday, Sunday or a bank holiday will be delivered on the next working day.

Working Day Delivery includes Monday to Friday. Excludes Weekends 

Service UK


5 Working Days Tracked 
(Orders Under £10)






48hrs Tracked - 2 Working Days






  24hrs Tracked- 1 Working Day


Deliveries to Europe

Service EU


Under 2kg - Royal Mail Tracked
5-14 Days

Over 2kg - UPS

2kg = £8

3 - 5kg = £10

5 - 10kg = £15

10 - 30kg = £20



Deliveries to Non - Europe

Service International


Up to 2kg - Royal Mail Tracked
5-28 Days

2kg = £8




If a package is delayed or lost in transit

In very rare circumstances packages can be delayed or even lost in transit.

Gooseberry Online LTD will issue a full refund in the following circumstances:

 UK Customers: 14 days after a package has not been delivered.

 EU Customers: 30 days after a package has not been delivered.

 Non EU Customers: 60 days after a package has not been delivered.


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